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Customer satisfaction and switching barriers: Effects on repurchase intentions, positive recommendations, and price tolerance

dc.contributor.authorVázquez Casielles, Rodolfo 
dc.contributor.authorSuárez Álvarez, Leticia 
dc.contributor.authorRío Lanza, Ana Belén del 
dc.date.accessioned2013-01-30T10:06:26Z
dc.date.available2013-01-30T10:06:26Z
dc.date.issued2009
dc.identifier.citationJournal of Applied Social Psychology, 39(10), p. 2275-2302 (2009); doi:10.1111/j.1559-1816.2009.00526.xspa
dc.identifier.issn0021-9029
dc.identifier.urihttp://hdl.handle.net/10651/8133
dc.format.extentp. 2275-2302spa
dc.language.isoeng
dc.relation.ispartofJournal of Applied Social Psychologyspa
dc.rights(c) Journal of Applied Social Psychology
dc.sourceSCOPUSspa
dc.source.urihttp://www.scopus.com/inward/record.url?eid=2-s2.0-70349690158&partnerID=40
dc.titleCustomer satisfaction and switching barriers: Effects on repurchase intentions, positive recommendations, and price tolerancespa
dc.typejournal article
dc.identifier.local20090264spa
dc.identifier.doi10.1111/j.1559-1816.2009.00526.x
dc.relation.publisherversionhttp://dx.doi.org/10.1111/j.1559-1816.2009.00526.xspa


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